Booking Conditions and Cancellation Policy

Booking Conditions and Cancellation Policy

INTRODUCTION

 With this document the terms or GENERAL TERMS AND CONDITIONS book and  online  book are regulated (hereinafter and indistinctly) HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL, established in Tíjola (Almería) C / Virgen del Socorro 137, constituted by public deed before the Notary of Seron Dª. Patricia Maria Valverde Muñoz, on 07 September 2012, and registered in the trade register of Almería in Volume 1516, Folio 145, registration No. AL-40150 1 ªhoja and VAT NUMBER ES-B-04750097. , Tel. +34 95 819 10 00. The terms "you" and "User" as used herein refer to all individuals and / or entities for any reason access or use the services www.balneariodezujar.es.

 The use of these services implies full and unreserved acceptance and validity of each and every one of the Terms and / or Conditions which are considered automatically incorporated in the contract signed with HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL without its written in the same-collected in the latest updated version of these Terms and / or Conditions transcription is necessary.

 Services Book online

 Services Booking online are intended to reserve a room in Hotel Balneario de Zújar-La Alcanacia THE USE OF THESE SERVICES, will signify your acceptance full and unreserved acceptance, and validity, FROM ANY AND ALL OF THE TERMS AND CONDITIONS -I GENERAL BE CONSIDERED AUTOMATICALLY INCORPORATED in the contract signed with  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL, WITHOUT YOUR WRITTEN NECESSARY IN himself- COLLECTED IN THE LATEST UPDATED VERSION OF THESE TERMS AND / OR CONDITIONS TRANSCRIPTION.

b. Procedure: When the service if you have chosen the method of payment card, the reservation will be effective at the time of completion of the transaction. In case of transfer payment, you will be shown a page with information on where to make the deposit before 24 hours. Reserve remaining as pending during this period. After this, you must notify the hotel by sending an e-mail attaching the proof of it to hotel@balneariodezujar.es. Not realize the reservation will be automatically canceled after 24 hours of embodiment thereof.

 c. Warranty: The reservation is confirmed and guaranteed all night by credit card. In case of no-show without notice, you will be charged the first night (VAT and taxes included).

 d. The limit arrival times will be at 15:00 h, should foresee a delay please inform the hotel by calling to +34 95 819 10 00. The time limit output will be 12:00 h. Being able to make additional hotel charges one night if unjustifiably violates these hours.

 e. Prices  room per night.

Prices are only valid in writing and during the period stated therein. When justifiable reasons exist, HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL. It reserves the right to modify these rates without prior notice.

Relative to the reservation are indicated during the booking process. The prices are subject to the VAT at the prevailing rate, included in the room price and / or service.

 If the tax rate change between the date of booking and the date of delivery of services, creating a disparity, according to tax regulations, the tax rate to be applied to the final price shall be that in the time of delivery of the services or the accumulation of tax, even in cases where this would cause an increase in relation to the final customer price indicated during booking.

 F. The user undertakes to use the services in accordance with the law, morals, good customs and public order, as well as with the provisions of these Terms and / or Conditions of Employment. Consequently, it is prohibited to use the services for illegal and / or effects contrary to the provisions of these Terms and / or General Conditions, violate the rights and / or interests of others or in any way could damage the services,  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL and its image.

 g.  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL. may, for greater flexibility and for the benefit of users, unilaterally modify at any time and without notice, the services provided, or the conditions of operational, technical and service use. Similarly, users in order to improve service and establish an optimum level of quality, the ultimate objective of HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL, can suggest those modifications that they deem useful by contacting those responsible for the page through email address: hotel@balneariodezujar.es

 PROTECTION OF PERSONAL DATA BY USERS OF  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL.

The user of the services offered Booking online through www.balneariodezujar.es are voluntarily providing personal data (hereinafter Personal Data) and expressly accepts and fully and unreservedly that  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL them automatically and incorporates into a file with the purpose of offering and providing their services, file which is responsible HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL, and that is registered or discharged to the competent authority.

 Holders of data at all times have the right to access the file and exercise their rights of rectification, cancellation and opposition in the terms included in the data protection legislation. Similarly, user consent for the processing and transfer of your personal data will be revocable at all times without retroactive effect, as required by Articles 6 and 11 of Law 15/1999 of 13 December Protection of Personal data.

 For these purposes, simply contact  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL. for email hotel@balneariodezujar.es, or by writing to its registered office at Calle Virgen del Socorro 137 04880 Tíjola (Almería).  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL., ensures that it has taken appropriate security measures in its facilities, systems and files. In addition,  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL guarantees the confidentiality of personal data, but reveal to the competent public authorities Personal Data and any other information in its possession or accessible through its systems and is required in accordance with the laws and regulations applicable to the case. Www.balneariodezujar.es users guarantee and respond, in any case, the veracity, accuracy, validity and authenticity of personal data provided, and undertake to keep them updated.

  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL. are not intended for minors and  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL. neither requests nor collects information relating to minors.

 Moreover, HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL. may collect information through devices such as cookies or log files on the browsing of its users by www.balneariodezujar.es. These devices are associated exclusively with one user and its own personal computer. In this case,  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL , only use these data as a whole with the ultimate aim of improving its services. HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL. share this information with client companies, but in the same way and always globally and solely for statistical purposes.

 The electronic document in which the reservation is formalized is filed electronically during the statutory period. Customers can access data corresponding exercising their rights of access in the manner described above.

 Operations data query user account and request services or products through the web site  www.balneariodezujar.es are made through a secure server. The server software encrypts the information that the user enters before transmitting it to HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL In addition, HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL has strict security procedures regarding the storage and disclosure of data in order to prevent any unauthorized access to, access in accordance with the provisions of article 9 of the Organic Law 15 / 1999 of December 13, Protection of Personal data in force in Spain.

  PROPER USE OF THE CONTENTS OF THE WEB SITE BY THE USER

  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL declares that the industrial property rights (brands, trade names, etc.) displayed on this Web Site are owned and / or are legally exploited by virtue of agreements or licenses, duly protected by the existing Regulations on Industrial Property. The User agrees to use the Web Site in a diligent, proper and lawful and, in particular, undertakes to refrain from:

 (A) Delete, avoid or manipulate the "copyright", brands and other data identifying the rights of  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL OR BALNEARIO DE ZUJAR or its owners included in the contents and / or products sold from the Web Site of www.balneariodezujar.es. It is, as well as technical protection devices, fingerprints or any information mechanisms that may be contained therein.

 (B) Use the contents and, in particular, information of  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL obtained through its Web Site to send advertising, communications for direct marketing purposes or any other commercial purpose, messages requested addressed to a number of people.

 (C) Reproducing or copying, distributing, allowing public access through any form of public communication, transform or modify the contents, unless you have obtained the authorization of the corresponding rights or it is legally permitted.

 (D) In general, using the contents of the form, with purposes contrary to law, morality and generally accepted good customs or public order. HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL. not grant any license or authorization of use of any kind on their rights of intellectual property or any other property or right related to its Web Site.

 4.2. Procedure in case of violation of intellectual property rights. In the event that any user or third party considers that any of the content has been added to your Web Site in violation of their intellectual property rights must send a notification to  HOSTELERIA DE LOS BAÑOS DE ZUJAR, S.L with complete and accurate indication of its data and rights intellectual property supposedly infringed and the web Site.

5. RIGHT OF MODIFICATION OF THE TERMS AND / OR CONDITIONS OF ENGAGEMENT

 HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL se reserves the right to modify these Terms and / or General Conditions, informing users of the amendments made by www.balneariodezujar.es.

 6. EXCLUSION OF WARRANTIES AND LIABILITY

 6.1  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL NOT WARRANT THE RELIABILITY, AVAILABILITY OR CONTINUITY OF THE SERVICES MADE AVAILABLE TO YOU, SO THAT ANY LIABILITY FOR DAMAGES AND / OR LOSSES ARISING FROM THE LACK OF AVAILABILITY, RELIABILITY OR CONTINUITY OF ITS WEB SITE OR ITS SERVICES, BUT WILL TRY TO FACILITATE, AS FAR AS POSSIBLE, TECHNICAL SUPPORT TO THOSE aFFECTED, AND TRYING TO RESTORE RIGHT AWAY THE INTERRUPTION, by making available, TO THE EXTENT POSSIBLE, MEDIA ALTERNATIVOS.

 6.2 HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL DOES NOT UNDERTAKE TO CONTROL AND HAS NOT PREVIOUSLY CONTROLLED THE PRESENCE OF VIRUSES OR OTHER ELEMENTS IN THE CONTENTS THAT MAY CAUSE ALTERATIONS IN THE SOFTWARE OR HARDWARE OF USER OR PERSONS WHO VISIT THE SITE, SO DO NOT LIABLE FOR DAMAGES OF ANY KIND ARISING FROM THE SAME.

 6.3 IF  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SLL, IN SPITE OF ACTING WITH ANTICIPATION AND DILIGENCE DUE, MAY NOT PROVIDE THE BOOKED ROOMS FOR REASONS THAT ARE NOT ATTRIBUTABLE SHOULD IT BE IMPOSSIBLE TO RENDER THE SERVICES UNDER THE AGREED TERMS AND CONDITIONS, HOSTELERIA DE LOS BAÑOS DE ZUJAR, S.L., SL OFFER USER THE POSSIBILITY OF CHOOSING BETWEEN A REFUND TOTAL AMOUNT PAID OR THE SUBSTITUTION OF OTHER ROOMS OF A SIMILAR CATEGORY OR QUALITY. IF THE REPLACEMENT SERVICE PROVE LOWER CATEGORY OR QUALITY,  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL. MUST REFUND THE DIFFERENCE.

6.4 BECAUSE THROUGH THE WEB www.balneariodezujar.es are marketed both jointly and independently , accommodation and spa , CUSTOMER IS RESPONSIBLE FOR THE FINAL ELECTION OF THEM REMAINING AT YOUR OWN RESPONABILIDAD THE INFORMED AND BE SURE THE PRODUCT  OR SERVICE AND SYSTEM CONTRACT APPLICABLE effectively with their EXPECTATIONS , AND DECLINING THIS COMPANY AT ALL TIMES LIABILITY ON THE FREE CHOICE OF THE CUSTOMER.

SAFEGUARDING OF THE TERMS AND / OR CONDITIONS OF ENGAGEMENT

 If one of the stipulations of these Terms and / or Conditions of contract is declared null and void, the rest of the Terms or Conditions shall be maintained in the agreed terms.  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL. undertake to substitute the invalid close as possible to the initial intent of the parties.

 NO PROVISION IN THIS AGREEMENT IN ANY WAY AFFECT MANDATORY PROVISIONS ON CONSUMERS. IF YOU ARE NOT A CONSUMER, YOU EXPRESSLY WAIVE YOUR RIGHT OF WITHDRAWAL.

 WWW.BALNEARIODEZUJAR.ES AND ACCEPTANCE OF TERMS OF USE

 The user is aware that the use of services Booking services online, implies full and unreserved acceptance of each of the clauses of the Terms of Use of www.balneariodezujar.es, in the version published by  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL at the moment when the user contracts the service. These rules of use complete these Terms or Conditions in everything as far as they do not oppose. Therefore, the user must be aware of the importance of consulting the standards of this page before accessing and / or using these services.

Limitations IN THE PROVISION OF SERVICES

Availability of hotel pool is exclusively limited to the summer season ( from June 15 to September 15 ) and the exclusive use of guests staying at the hotel. However You Can Enjoy spa service throughout the season . Geographic location of the facilities, mobile phone coverage of all companies is not guaranteed. Both the hotel  and spa How they offer its customers free WiFi connection limited , subject to availability of service and bandwidth available for traffic Same at all times. As this free service. No claims are supported by the Quality Room from and/or speed Himself. For the same reasons the supply of TV channels is limited to the basic package of Canal +, since there is no DTT coverage available .

Drinks are not included in any scheme , and MUST be paid for separately by the Customer.

* Adults Only bed or entry : catering services contracted equivalent to overnight stays in selected room , spa services at the entrance to thermal circuit and never to stay in hotel facilities.

** HP (choose between lunch or dinner to specify in remarks field) in hotel services includes breakfast and lunch or dinner to choose from, spa services , not being including accommodation, only include lunch or dinner to choose

Pets: Pets are companions limited to 2 per room in those that permit and a maximum of 10 kg x animal produce an additional charge of 7 € per pet per day to pay the entrance to the hotel . The owner of the same , is at all times responsible for the good performance of the same , and if the damage to the facilities, staff and other guests belongings that could result . In the event that these molentes the other guests staying , the hotel reserves the right to cancel the contracted stay and to claim the full amount of the stay to the customer.

It is considered as an adult and so the rate will be applied as such , those over 12 years. All children under 3 years baby and be deemed exempt from accommodation unable to access the thermal installations

HOURS SERVICES


The Hours are as follows:

Breakfast from 8:30 to 10:30

Lunch from 13:30 to 15:30

Dinner from 20:30 to 22:30

Spa (Caldarium) from 10:00 to 20:30 h

Coffee Shop service 10:30 to 14:30 and 17:00 to 21:00.

APPLICABLE LAW AND JURISDICTION

These Terms and / or General Conditions are governed by Spanish law.  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL and users, for the resolution of any dispute that may arise with respect to its validity, execution, compliance or resolution, total or partial, are subject, expressly waiving their own jurisdiction or any another that, where appropriate, could correspond to the jurisdiction of the Courts of Purchena (Almería). This contract constitutes the total and complete agreement between  HOSTELERIA DE LOS BAÑOS DE ZUJAR , SL. and the user, and supersedes all prior agreements, commitments, representations or agreements, either written or oral, that may have previously existed between them.

 In any case, any dispute that may arise from the provision of services in the hotel where the client from staying, will be submitted to the Courts of the consumer.

CANCELLATION POLICY

Cancellation without charge 72 hours before arrival. Otherwise the hotel will charge the first night as a fee . For reservations of direct payment, the hotel will charge 100% for the accommodation and / or treatments and services amount reserved in advance . Customer amount will be refunded if you cancel before the deadline. These conditions are not applicable to non-refundable rooms or those who enjoy some kind of discount, which is always charged 100 % of the reserved amount regardless of the actual service delivery. Likewise cancellation policy not to thermal treatments , massages , tickets to caldarium and generally any product or service other than accommodation shall apply .
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